Frequently asked questions
What payment methods do you accept?
We’ve made checkout simple and secure. Loft Shelf accepts Visa, MasterCard, American Express, Apple Pay, Google Pay, Maestro, and Shop Pay for all orders.
What currency will I be charged in?
All prices are listed and processed in U.S. Dollars (USD), so you’ll always know exactly what you’re paying.
Is it safe to shop at Loft Shelf?
Yes! We take security seriously. All transactions are encrypted and handled by certified third-party processors that comply with top U.S. industry standards. Your information is safe with us.
Do you offer free shipping?
Absolutely! We provide free shipping across the United States— no hidden fees, no surprise costs.
How fast will I receive my order?
Orders are processed within 1–3 business days and delivered in 5–7 business days. Expect your gadget at your doorstep within 6–10 business days total.
Can I return or exchange my order?
Yes! You have 30 days from the date of delivery to request a return. Items must be in original condition. Once inspected, refunds are processed within 5–7 business days back to your payment method.
Do your gadgets come with a warranty?
Yes! All Loft Shelf products include a 2-year warranty covering manufacturing defects. If there’s an issue, we’ll repair, replace, or refund your item.
How can I contact Loft Shelf for support?
We’re always here to help!
Contact Information
Company Name: Loft Shelf
Address: 3050 Post Oak Boulevard, Suite 510, 77056 Houston, United States
Email: info@loftshelf.com
Phone: +12295255140
Company number: 16571317
Vat number:
Opening Hours:
Monday to Friday: 8:00am – 5:00pm
Saturday: 12:00pm – 5:00pm
Sunday: Closed